AI-Powered Helpdesk for MSPs

Deploy AI-driven helpdesk agents for MSPs, offering human-like voice and chat interactions with end users. Integrate seamlessly with your systems and let your team focus on delivering exceptional service.

SigmaOne powers MSPs with AI-driven voice and chat agents that resolve issues, create detailed tickets, and provide 24/7 support. Seamlessly integrate into your workflows and deliver exceptional service with ease.

Integrations

Our AI helpdesk agents seamlessly integrate with leading MSP platforms like SyncroMSP, Kaseya, and HaloPSA. Effortlessly sync your workflows, automate tasks, and enhance your service delivery—all while maintaining a smooth connection between your systems. Let our solution streamline your operations and improve efficiency, so you can focus on providing top-tier support to your clients.

AI HELPDESK AGENTS

Resolve issues, create tickets, and provide 24/7 support

SigmaOne delivers human-like voice and chat interactions to help you resolve customer issues, automatically create detailed tickets, and offer seamless, round-the-clock support—without additional staff.

STREAMLINED WORKFLOW

Seamless Ticketing

SigmaOne swiftly creates detailed tickets, empowering your IT team to resolve issues efficiently and respond faster.

24/7 REAL-TIME SUPPORT

Instant Issue Resolution

SigmaOne’s AI agents provide immediate assistance, resolving issues directly with end users, so your team can focus on higher-priority tasks.

24/7 Support

AI agents provide instant, round-the-clock assistance, reducing downtime and boosting satisfaction.

Call History

Access detailed logs and transcripts for insights, tracking, and transparency.

Custom AI Agent

Tailor AI agents to match your brand’s tone, workflows, and industry needs.

Dashboard Perfomace

Monitor real-time metrics like response times and ticket resolution to optimize support.

Integrations

Connect seamlessly with CRMs, ticketing systems, and other tools for smooth workflows.

Ticket Creation

Automates ticketing to streamline issue tracking and reduce manual tasks.

Frequently Asked Questions

Can't find your question? Contact us at support@sigmaone.ai.

  • SigmaOne prioritizes security with advanced encryption, compliance with industry standards, and rigorous testing to protect your data and your clients' information.

  • Sigmaone AI can handle multiple calls at the same time, ensuring no missed calls wait times.

  • Not at all. SigmaOne’s AI agents are designed to deliver natural, human-like voice and chat interactions. They adapt to client needs, ensuring a smooth and satisfying support experience.

  • Setup is quick and hassle-free. Our team will guide you through every step, and most customers are up and running in just a few minutes.

  • Our setup process is straightforward, with dedicated support to guide you every step of the way.

  • No! SigmaOne is built to function autonomously, reducing the workload for your team. We also provide ongoing support to ensure smooth operation, even with minimal management.

  • SigmaOne integrates effortlessly with platforms you’re already using, such as SyncroMSP, Kaseya, and HaloPSA.

  • Yes! Whether you’re a small MSP or a larger operation, SigmaOne scales with your needs. Start small and expand as your business grows without worrying about additional overhead.

  • We offer flexible trial options and a dedicated onboarding team to ensure you see value from day one. Your success is our priority.

  • Not at all. SigmaOne is designed to complement your team, handling routine tasks so they can focus on delivering exceptional service and building client relationships.

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