Privacy Policy

Last Updated: December 17th, 2024

1. INTRODUCTION

SigmaOne.ai ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you access our website, platform, or related services ("Services").

By using our Services, you agree to the terms outlined in this Privacy Policy.

2. INFORMATION WE COLLECT

We collect the following types of information:

a. Personal Information

Name, email address, phone number, and billing details (e.g., when you create an account or subscribe).

Job title, company name, and associated professional information.

b. Automatically Collected Information

IP address, browser type, device type, and usage data (e.g., pages visited, session duration).

Cookies and tracking technologies (see Cookie Policy for details).

c. User Contributions

Any data, files, or content you upload or submit through the platform.

3. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

To provide and improve the Services.

To process payments and manage subscriptions.

To send account updates, notifications, and marketing communications.

To ensure security and compliance with legal obligations.

4. SHARING YOUR INFORMATION

We do not sell your personal data. We may share your information with:

Service Providers: Payment processors, hosting providers, and analytics platforms.

Compliance Partners: To meet legal obligations, including fraud prevention.

5. DATA SECURITY

We implement technical and organizational measures to protect your data. However, no system can guarantee 100% security.

6. YOUR RIGHTS

You have the following rights regarding your personal data:

Access: Request access to your data.

Correction: Correct inaccurate information.

Deletion: Request data deletion where applicable.

Opt-out: Opt-out of marketing communications.

To exercise your rights, contact us at: support@sigmaone.ai.

7. DATA RETENTION

We retain your personal data only as long as necessary for business, legal, or compliance purposes.

8. THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for their privacy practices.

9. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy. Changes will be posted with the "Last Updated" date.

10. CONTACT US

If you have questions or concerns about this Privacy Policy:

Email: support@sigmaone.ai

Phone: 440-397-3000

Address: 4336 Brecksville Road, Richfield, OH 44286